Manufacturer Warranties

All of our bar stools come with a manufacturer's limited warranty against defects in construction and workmanship under normal household use. If you find an issue with your bar stools during the warranty period, send us an email at service@nationalbarstool.com. Include your order number and, whenever possible, pictures of the issue. Please allow one to two business days for us to review your claim.

If your issue is covered under the manufacturer’s warranty, we will coordinate the exchange, repair or replacement of the defective merchandise, at no cost to you. Our manufacturers have the sole discretion to determine which method will be used to correct defects.

Manufacturer warranties apply only to the original purchaser of the furniture. Manufacturer warranties do NOT apply to damages resulting from neglect, damage caused by accidental or intentional acts, institutional or commercial use, exposure to extreme or abnormal heat, cold, dryness, moisture or humidity, unauthorized repair or alteration, and misuse or abuse of the products. Manufacturer warranties also do NOT cover damage that results from normal wear including, but not limited to, scratches, burns, water marks or indentations.

To safeguard your furniture against damages such as these, please consider purchasing a Furniture Protection Plan. We offer affordable coverage from Guardsman, which is the oldest and most trusted name in furniture protection.

Remember, we're on your side. If you have a valid warranty claim, we’re committed to helping you resolve it!

Amisco

AMISCO hereby warrants the welding and the metal structure of its products for a period of ten (10) years of residential use. This warranty is also valid on the swivel plates of products sold after April 1st 2019. Wood and upholstered products have a one (1) year limited warranty. Metal, wood and upholstered products are warranted against damages caused by material and workmanship defects, occurring during a normal use and under the conditions for which the products are designed. The warranty does not cover normal wear of paint, lacquer, or upholstery covering.

Among other things, this warranty excludes decorative features, mattresses, support panels for mattresses, glass components, glides and other accessories. This warranty does not apply to defects resulting from improper use, care or assembly, from unauthorized repair or alteration or from negligence. This warranty does not cover transit and handling damages to products sold on the Internet or by catalogue, unless they are specifically designed and packaged for direct delivery to the consumer by AMISCO. Under this warranty, AMISCO will, at its discretion, repair or replace the defective part at no cost except for transportation, handling and shipping costs which will be charged to the purchaser. The replacement parts are included in this warranty for the remainder of the original warranty period.

Under this warranty, AMISCO will, at its discretion, repair or replace the defective part at no cost except for transportation, handling and shipping costs which will be charged to the purchaser. The replacement parts are included in this warranty for the remainder of the original warranty period.

This is a limited warranty, any defect not specifically covered herein is excluded. Where allowed under the law, AMISCO disclaims liability for all special, incidental and consequential damages.

CLAIMS AND MERCHANDISE RETURNS

If parts are missing or received damaged, contact Amisco within 30 days from your purchase date. All warranty claims must be sent in writing to AMISCO together with the original or photocopy of the original purchase receipt. AMISCO reserves the right to ascertain the basis for a request and to demand justification pieces. Defective merchandise may not be returned until receipt of AMISCO’S written authorization and shipping instructions are given. AMISCO reserves the right to replace merchandise deemed defective with similar merchandise of same value if original merchandise is no longer available.

PAINT FINISHES

All AMISCO metal furniture is powder coated, which provides a durable and environmentally friendly finish for indoor use. The normal wear of the paint finish is not covered by this warranty.

SEMI-TRANSPARENT FINISH (HARLEY)

AMISCO'S "Harley" metal finish is intentially semi-transparent, so no two pieces will ever be identical. Through this finish, you are able to see details such as welding lines, sanding and other techniques bearing the touch of AMISCO'S many skilled metal craftsmen. A varying amount of discoloration of the steel in various spots is also a natural occurrence and should not be considered a defect. For more information about this semi-transparent finish, please visit our finish info page.

Orchid Manufacturing

Orchid Manufacturing provides a one (1) year limited warranty, from date of purchase by the original Orchid Manufacturing dealer, and covers Orchid Manufacturing products to be free from defects in materials and workmanship during normal in-home, non-commercial use. Orchid Manufacturing reserves the option of how to best repair or to replace the product. This warranty does not include furniture used for commercial purposes, furniture used for outside-of-the-home applications, lack of proper care, wear and tear of upholstery such as fading or tears, or furniture damaged by acts of nature such as; flooding or rust. In no event shall the liability under this warranty exceed the original purchase price of the defective furniture as evidenced by the original invoice.

Bassett Mirror Company

Bassett Mirror Company offers a twelve-month limited warranty to its authorized dealers (original invoice customers) for workmanship and materials on the products it manufactures. If a Bassett Mirror Company product is defective and properly reported within twelve (12) months of the date of invoice, Bassett Mirror Company will repair or replace the product at no charge to Bassett Mirror Company's original invoice customer. Any claim for any defect not properly filed and received by Bassett Mirror Company within twelve (12) months of the date of invoice will not be covered by this or any other warranty. Bassett Mirror Company has the right in its sole discretion to use either new or reconditioned replacement parts and to replace any defective product with a reconditioned or new product of the same design. Any repaired or replaced product will have a warranty for ninety (90) days following delivery subject to the same times set out herein. This warranty does not cover defects resulting from accidents, damage in transit, alterations, unauthorized repair, failure to follow instructions, misuse, fire, flood, or acts of God. Any damage caused in transit or any concealed freight damage or similar problems must be handled through a freight claim.

LIMITATIONS: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF MERCHANTABILITY ARE STRICTLY LIMITED TO ONE (1) YEAR FROM THE DATE OF INVOICE. BASSETT MIRROR COMPANY SPECIFICALLY DISCLAIMS AND WILL NOT PAY FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES AND SUCH ARE NOT COVERED BY THIS WARRANTY, SPECIFICALLY INCLUDING ANY LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF ANY PROFIT OR ANY PROPERTY DAMAGE OR INJURY CAUSED BY THE PRODUCT. THIS WARRANTY IS THE EXCLUSIVE WARRANTY FOR BASSETT MIRROR COMPANY PRODUCTS AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES. THIS WARRANTY IS MADE AND EXTENDED TO THE ORIGINAL INVOICE CUSTOMER OF BASSETT MIRROR COMPANY ONLY.

Callee

Callee Inc. warrants to the original purchaser to be free from defects in material and workmanship under residential use ONLY. The warranty does not cover upholstery or damages which result from neglect, accident, intentional misuse or acts of nature, institutional or commercial use. The warranty does not cover normal wear and tear, exposure to extremes in temperature or humidity, immersion in water, fading or variations of color of finish over time, scratches, blemishes or slight variations in wood grain, alterations, abuse or misuse render this warranty void. Finishes may vary in both texture and color and fall within commercial acceptability. 

Tables, chairs, and barstools are intended "solely" for dining and seating. Any other use invalidates this warranty. 

Claims arising under this warranty are limited "solely" to replacement or repair of defective merchandise, exclusive of pick-up, delivery, and inbound freight. 

All claims under this warranty as to cause and failure are to be the sole determination of Callee Inc.

Chromcraft

Chromcraft warrants to the original consumer that its product is free of defects in material and workmanship for one year from the date of purchase. Commercial use voids all warranties. In the event of a defect the consumer must deliver the defective part(s) along with a dated proof of purchase, to the original dealer and request service within the warranty period. Chromcraft will replace the defective part(s) at no charge, prepaid to the dealer. No other related expenses are covered, such as labor or transportation. Chromcraft does not assume nor authorize anyone to assume it or any other obligations or liability in connection with its products. Chromcraft, the Company, disclaims any other warranties expressed or implied, in fact or by law, and of any other obligation or liability whatsoever.

Intercon

The manufacturer warrants the construction and workmanship of this furniture product to be free from defects in workmanship for 1 year, under normal household use and service, following date of purchase and delivery to the original customer.

THIS WARRANTY DOES NOT APPLY TO:

A. Any product that is not properly maintained as suggested by manufacturer.
B. Damage to product due to neglect, accidental or intentional damage or misuse of this product.
C. All products intended for commercial or industrial use.
D. Products that are exposed to extremes in temperature and humidity, or misuse will not be warranted.
E. A product that has been altered, modified, or damaged as a result of repairing by anyone other than an authorized dealer or representative of the manufacturer.

Should service under this warranty be necessary, the consumer must return the product to an authorized Intercon dealer. Repairs and replacement under this warranty will be made by Intercon or any third party Intercon in its sole discretion authorizes at no charge to the purchaser. If the authorized dealer or factory representative finds a return to the factory necessary, all packaging and shipping costs will be prepaid by the consumer. Return shipping will be freight prepaid to the authorized dealer, making the recommendation. The consumer shall pay all costs for delivery to the dealer and for any delivery fees from the dealer to the consumer.

Expressly excluded by this warranty is liability for consequential property damages caused by misuse. This is a limited warranty.

This warranty is limited to the original purchaser of this product. This warranty will be valid provided the product is still being manufactured.

CONSUMER WARNING AGAINST TIPPING:

Furniture may tip over.

To avoid damage and injury:
A. Never allow children or adults to climb on this furniture.
B. Never allow more than one drawer to be opened at one time.

Trica

WARRANTY FOR RESIDENTIAL USE:

• The original buyer of a Trica product has a 10-year limited warranty covering any metal structure defects or any defects in fabrication resulting from human error.
• Swivel plates are covered under a 10-year limited warranty for any fabrication defects.
• External features, fabric coverings and seams are covered under a 1 -year limited warranty for any fabrication defects.
• The normal wear and tear of the components mentioned above and paint finishes are not covered under this warranty.
• Trica's responsibility will be the replacement of defective components/parts that are under warranty.
• In order to benefit from Trica's warranty, the distributor must supply a proof of purchase where the purchase date and the description of the product are clearly identifiable.
• At no time-will Trica be held responsible for labor and/or transportation costs between the distributor and his customer, such costs resulting from a service request.
• This warranty is limited in that it does not cover any article not specifically mentioned. Except where stated by law, Trica will not be held liable for any instances of incidental, consequential or special damages.
• The commercial use of Trica products cancels the above-mentioned warranty for residential use, except in-the case of addition of a commercial warranty as stated below.

WARRANTY FOR COMMERCIAL AND INSTITUTIONAL USE:

• As a north-american manufacturer of tubular furniture, Trica offers to its distributors a commercial and institutional limited warranty.
• The "commercial option" warranty is available by adding:
• - $15.00 per barstool
• - $7.00 per chair or table
• The details of this warranty are the same as the warranty for residential use, except for:
• A 1-year limited warranty covering any soldering and metal structure defects or any defects in fabrication resulting from human error... (see residential)
• If the distributor refuses the "commercial option", the Trica product warranty will only cover manufacturing defects and will be limited to 30 days following the date of invoicing.

Wesley Allen

Limited Lifetime Warranty

Wesley Allen, Inc. ("Wesley Allen") warrants to the original consumer purchaser that its furniture will be free from defects in material and workmanship under conditions of normal household use for as long as original purchaser owns the furniture. Any furniture, or component part thereof, which is found to be defective in material and workmanship under conditions of normal household use will be, at Wesley Allen's option, repaired or replaced with like furniture or furniture of comparable quality and value. Said repair or replacement will be without charge, but all transportation charges on shipments both to and from Wesley Allen are the sole responsibility of the purchaser.

This warranty is extended only to the original consumer purchaser and may be enforced only by that purchaser. This warranty does not apply to furniture that has been subject to abuse, misuse, negligence, or accident, or to defects or damages which are caused by improper use, care, assembly, modification, alteration, service or repair. This warranty does not apply to floor models, link springs, trundle units, or upholstery. This warranty is limited to usage of the furniture for household use only and does not apply to commercial usage.

WARRANTY SERVICE:

To obtain warranty service the purchaser must send written notice of claim to Wesley Allen Warranty Department, 1001 East 60th St., Los Angeles, CA 90001 -1098. The notice must include the warranty, a brief description of the furniture and the claimed defect, and a copy of the original purchase receipt. PROOF OF ORIGINAL PURCHASE IS REQUIRED FOR ANY WARRANTY SERVICE.

After receipt of written notice, Wesley Allen will provide the purchaser with written authorization for the return of the furniture or component part thereof. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION FROM WESLEY ALLEN. WESLEY ALLEN'S WRITTEN AUTHORIZATION FOR RETURN IS NOT AN ACCEPTANCE OR ACKNOWLEDGEMENT OF PURCHASER'S WARRANTY CLAIM.

Within 30 days from the date of authorization, the purchaser must ship, with proper packaging, transportation charges prepaid, the furniture or component part authorized for return to the address specified on the written authorization provided by Wesley Allen. The furniture must be properly packaged for shipment and the shipping label must be clearly visible on the outside of the shipping carton. Wesley Allen will not be responsible for any repair or replacement of furniture damaged or lost in shipment.

THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES WHETHER ORAL OR WRITTEN. THE FOREGOING SHALL CONSTITUTE THE EXCLUSIVE REMEDY OF THE PURCHASER AND THE EXCLUSIVE LIABILITY OF WESLEY ALLEN.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion do not apply to you. No agent, employee or representative of Wesley Allen or any other person is authorized to modify this warranty in any respect. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

All products are coated with a powder paint that is electrostatically applied and baked on to provide a long lasting, chip resistant finish. All custom finishes are hand applied. Due to the individual craftsmanship in application, changes in dye lots and weather conditions, some slight variations in tone, hue and shading are not considered as a manufacturer's defect. Any standard bed frame may be used with the headboards.

SAFETY NOTE: Please supervise children when playing on or around any furniture. A child may become trapped between a mattress and headboard/footboard or trapped between the bars in the headboard/footboard, for instance, causing various· injuries. Our furniture is not intended for play, and we strongly suggest adherence to their intended use.

CLEANING INSTRUCTIONS: Polishing is never required. An occasional wiping with a soft, damp cloth will easily remove surface dust. Polishes, chemicals or abrasive cleaners should never be used. Skin creams, hair sprays, and other solvents may contain chemicals that may adversely affect the painted finish.